Accessibility

BiTechForge is committed to ensuring our website and the digital products we build are accessible to everyone, including people with disabilities. We believe inclusive design is good design — and we actively apply this principle both to our own platforms and to client deliverables.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our baseline standard.

Our development and design practices are guided by:

• WCAG 2.1 (Level AA) — the internationally recognised standard for web accessibility.

• WAI-ARIA 1.2 — roles, states, and properties for dynamic content and custom UI components.

• Section 508 — for clients operating under US federal accessibility requirements.

• EN 301 549 — the European standard for ICT accessibility.

Across our website and the products we build, we implement:

• Semantic HTML: Proper use of headings, landmarks, lists, and form elements so assistive technologies can navigate effectively.

• Keyboard navigation: All interactive elements are reachable and operable via keyboard alone, with visible focus indicators.

• Screen reader support: Content is structured and labelled so screen readers (e.g. NVDA, JAWS, VoiceOver) can convey it accurately.

• Colour contrast: Text and UI elements meet a minimum contrast ratio of 4.5:1 (AA) against their backgrounds.

• Scalable text: Our interfaces respond correctly to browser text size adjustments up to 200% without loss of content or functionality.

• Alt text: All meaningful images include descriptive alternative text. Decorative images use empty alt attributes.

• Captions & transcripts: Video content includes accurate captions; audio content includes transcripts where applicable.

• Reduced motion: Animations respect the `prefers-reduced-motion` media query so users who are sensitive to motion can opt out.

• Form accessibility: Form fields have associated labels, error messages are descriptive, and required fields are clearly indicated.

We test our website and client deliverables with a range of assistive technologies, including:

• NVDA + Chrome (Windows)

• JAWS + Chrome / Edge (Windows)

• VoiceOver + Safari (macOS / iOS)

• TalkBack + Chrome (Android)

• Keyboard-only navigation across all major browsers.

While we strive for full compliance, some areas of our website or third-party integrations may not yet meet WCAG 2.1 AA in full. We are actively working to identify and remediate these gaps.

If you encounter a specific barrier, please contact us (see below) and we will prioritise a fix or provide an accessible alternative.

We build accessibility into every stage of client projects:

• Discovery & design: Accessibility requirements are identified during scoping; colour palettes, typography, and component designs are reviewed for WCAG compliance.

• Development: Developers follow an accessibility checklist covering semantic markup, ARIA usage, focus management, and keyboard operability.

• Testing: We conduct manual keyboard and screen reader testing alongside automated audits (Axe, Lighthouse) before delivery.

• Handover: Accessibility guidance and documentation are included in project handover materials.

If you experience any difficulty accessing content on our website, please let us know. We take all accessibility feedback seriously and aim to respond within 2 business days.

Email: info@bitechforge.com

Phone: +88 01703-666730

Please include:

• The URL of the page where you encountered the issue.

• A description of the barrier or difficulty.

• The assistive technology or browser you are using (if known).

If you are not satisfied with our response to an accessibility issue, you may escalate to the relevant national accessibility enforcement body in your jurisdiction.

We review and update this Accessibility Statement at least annually and whenever significant changes are made to our website. The 'Last Updated' date at the top of this page reflects the most recent revision.